The remote connection to the cash register cannot be reestablished once it is closed. You can just swipe through them and click Done at the end to access the app properly. When you first open the app, you’ll see a few introductory screens. Install one of the remote access apps from the Play Store. Communication is encrypted, so to remotely connect to the cash register you need to run the remote help application TeamViewer Quick Support. Target Device On the device that you wish to connect to, install either the QuickSupport or Host app through the Play Store. In most cases, this is the fastest and easiest way to troubleshoot problems. While this is being done, the customer is on the phone with the technician. Of course, you can watch the technician working with the cash register. When troubleshooting, customers do not have to follow instructions as the technician is adjusting everything in the cash register alone. This is usually quite useful because the technician operates the same way as if the cash register were being operating directly. Navigation: Working with cash register > Main screen and billing > Tile menu > Help Center >Ī technical specialist can use a simple application to connect remotely (via Internet) to the touch cash register and perform the needed operations directly.
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